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Shopping at Pet Circle

Shipping Costs

Pet Circle offers Australia wide shipping on all products, including capped shipping maximums to major metro areas, regardless of how much you order. Goods are dispatched from the warehouse within 24 hours of an order being placed. Delivery times vary by region with major cities (Sydney, Melbourne, Brisbane) taking 1-3 business days, regional hubs (Wollongong, Gold Coast) 2-4 business days and regional / remote areas 5 days plus.

  • $6.95 maximum Sydney, Melbourne, Brisbane, Adelaide
  • $7.95 maximum Canberra, Gosford, Newcastle and Wollongong
  • $8.95 maximum Gold Coast, Sunshine Coast
  • $12.95 maximum Perth

For areas outside of those listed above, shipping costs are dependent on your location and size of your order. Shipping costs can be calculated by entering your postcode on our cartpage. Final shipping costs will be displayed at checkout.

Payment Options

Pet Circle accepts all major credit cards including Visa, Mastercard and American Express. We also offer secure payment through PayPal for your convenience

Security

All payments are passed through a secure server which uses the latest 128-bit SSL encryption technology. When purchasing through our site, all private data is encrypted prior to transmission and all transactions are securely processed by our bank (Westpac).

Returns

We offer a hassle-free returns policy and a dedicated support team to help out wherever possible. We offer a full refund for unopened items in their original condition, including original packaging and packaging slip, within 14 days of receipt. Please note - no credits or refunds can be given without first speaking to a Pet Circle representative. For full terms and conditions, please see our returns policy page.