We're on a mission to help Pet Parents, Pet Better
Our Story
Many good stories start with a human and their dog. Mike noticed his Dad was struggling to drive to the pet store, pick up huge bags of dog food, and haul it home. And so in 2011, Pet Circle was born in Sydney with the aim of helping people care for their pets by making purchasing pet products as simple as possible. We’ve since grown to support more than 16 different animals (and many breeds), stock 15,000+ products, and are committed to bettering the lives of pets and pet parents alike.
Today, we are the No.1 player in the Australian Online Pet industry, and one of Australia's top 5 eCommerce businesses. We support close to one million loyal Aussie customers by providing easy online purchasing, personalised auto delivery, vet advice from our in-house vet team, pet insurance, and competitive pricing on leading brands.
We are a true specialist for everything 'pet, and we’re excited to continue to expand the way that we can help our Pet Parent customers care for their pets in a variety of different ways'. Our team continues to grow and we now have over 500 team members based across Australia, New Zealand and the Philippines.
The Journey
Company founded by Mike and James as “Paws for Life”
Expanded from dogs to all pets, changed name to Pet Circle
Opened our first interstate warehouse in Perth
Open Brisbane Warehouse, began operation of our own Pet Circle fleet of vans
Released our mobile app and Pet Insurance. We also raised our Series C funding and became a unicorn!
Launched Pet Circle Pharmacy, Opened Melbourne warehouse in Tarneit
VIDEO section TBC
What we Stand For
Our Values
Our values are more than just words – they're the shared beliefs that unite our pack and guide us every day. We believe they are the keys to unlocking and creating an impact for pets and the people who love them.
Pets Matter
Better Together
Instinctively Curious
Humble Hearts, Hungry Minds
Belonging @ Pet Circle
Our strength comes from our people. We celebrate our differences and are committed to building an inclusive workplace where every voice is heard, respected, and valued.
This means fostering an environment where everyone feels empowered to do their best work and truly belongs. Our dedicated DEI committee meets monthly to ensure we're continually learning and improving, creating a workplace where every individual can thrive.
Pet Circle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Why Work with us
Pawsitively Impactful: See the direct result of your work, from enhancing our website experience to delivering personalised service to pet parents' doorsteps. At Pet Circle, no two days are the same as we continue to grow and evolve rapidly. We value decision-makers at every level, so you’ll have the chance to contribute, innovate, and make a real difference in the lives of pets and pet parents.
Growth Unleashed: We're growing fast, and we want you to grow with us! Embrace exciting challenges, contribute to innovative solutions, and drive our business forward. With a culture that champions continuous learning and development, you'll find plenty of opportunities to expand your skills and advance your career
Pet Better Pioneers: We're constantly pushing the boundaries and we’re passionate about delivering amazing experiences for our customers, both two-legged and four-legged. We put the customer at the heart of everything we do, from curating the best products to providing pet specialist support.
Flexible working: With our hybrid working arrangements, we offer the perfect blend of flexibility, collaboration, and continuous learning. We prioritise connection, where you can engage both remotely and in person. Working arrangements will vary depending on the role and function.
Paws for a Cause: We're passionate about animal welfare and donate over 10,000kg of pet food and supplies each month to pet shelters. We also support our communities through team volunteer days.
Juicy Perks: We practise what we preach with in-house veterinary advice, employee discounts, Shoutouts Program, product sample giveaways, PAWrental leave for your furry family members, access to EAP, Remote Working Policy, Annual Recharge Day, and more!
Our Teams
I love being able to put out creative and new ideas that push our industry foward through some great collaboration across our team.
I love being able to put out creative and new ideas that push our industry foward through some great collaboration across our team.
I love being able to put out creative and new ideas that push our industry foward through some great collaboration across our team.
I love being able to put out creative and new ideas that push our industry foward through some great collaboration across our team.
I love being able to put out creative and new ideas that push our industry foward through some great collaboration across our team.
I love being able to put out creative and new ideas that push our industry foward through some great collaboration across our team.
Interview Process (TBD)
We believe in creating an inclusive and welcoming interview experience for all candidates. We advocate for equal employment opportunities at every stage and are committed to removing bias and discrimination from our hiring process.
Our diverse interview panels are genuinely interested in getting to know you beyond your resume – your passions, values, and what makes you unique. We encourage you to apply even if you don't tick every box on the job description; your enthusiasm and potential could be the perfect fit.
To ensure accessibility for all, we're happy to provide reasonable accommodations for candidates with specified needs. Please don't hesitate to let us know if you require any adjustments to the interview process.