what is auto delivery?

Auto-delivery is a completely customisable service that allows you to have your favourite pet products auto-shipped on your chosen frequency.

Better yet, we guarantee to supply you with the lowest price on-site - including any sale prices during promotional periods, free gifts with products you purchase and exclusive deals only available to our auto-customers

  • Flexible - cancel, skip orders or change your schedule at any time
  • Simple - add or remove items simply
  • Save - always get the best price guaranteed
  • Quick - priority pick and pack on all orders

How do I set up an auto-delivery?

  • Add items to cart
  • Proceed to checkout
  • Choose a frequency between 1 and 26 weeks

How can I update my auto-delivery? You can update your auto-delivery at any time by logging into Your Account and selecting the "My Auto-Delivery" tab. From here you can alter individual cycle frequencies, quantities, shipment dates and even cancel products. Your personal information, shipping address and payment method can all be updated within the My Profile tab of your Pet Circle account.

What happens if my products are out of stock? In the event your selected products are not available, we will replace the out of stock items with the closest alternative. Should we not have a suitable replacement, the unavailable item will be removed from your order and your account will be reimbursed.

When can I change my order? You may change your auto-delivery at any time prior to the order being created by logging into Your Account and selecting the My Auto-Delivery tab.

You will receive email reminders for upcoming deliveries. If your order has already been processed and sent to our warehouse, please contact our customer service department on 1300 608 003 for further assistance.

Thousands of customers use the service, here's what some of them have to say about the auto-delivery option

  • "I work in the pet industry and can highly recommend the service to clients. With the convenience of an automated delivery schedule and great prices, what's not to love about Pet Circle!"Jenny, Melbourne
  • "Have recommended Pet Circle to my friends, the ease of ordering and the auto delivery function is so good, prices are great as well. Love it." Natalie, Wollongong
  • "I LOVE Pet Circle. You have really raised the bar in terms of customer service. We run a business and can't shop often, so your service ensures our furry children are always looked after.Congratulations!"Felicity Gosford

So, why wouldn't you?

Discover for yourself why thousands of Australians are choosing Pet Circle's simple and convenient auto-delivery service