Where are we shipping to?
Get all the information you need upfront, by entering your delivery area:
Standard deliveryHow much does shipping cost?
Good news: it's free to most metro and major regional areas when you spend over $29. Just use the handy form above to see if your suburb qualifies.
If you don't happen to qualify for free shipping, the cost of shipping will depend on the weight of your order. You'll be able to see this on the checkout page before you proceed to payment.How long does shipping take?
We're pretty proud of how quickly we can pack and dispatch your order here at Pet Circle. We ship all orders from our warehouse in Sydney, so in most metro areas of major cities, you can expect your order within 1-2 business days. Outside of these areas, you should receive your order any time from four days after the time of dispatch.
In-stock items ordered before 1pm on a weekday are dispatched on the same day, or within 24 hours if ordered after 1pm.
Where is my order?
You can find out by entering your tracking number below - just make sure you use the six-digit number provided.Please enter your tracking No.
Oops! This doesn't seem right. Please enter your 6 digit tracking number from your order
Same day delivery
Need your delivery like, now? No problem! If your Sydney suburb is eligible, and you place your order before 1pm, you can upgrade to same day delivery and receive your order on the same day by 7pm - even on the weekend.
Better still, our same day delivery is available seven days a week (excluding public holidays). If you're a PO Box or Parcel Locker owner, sorry - we're unable to offer same day delivery to those addresses.
Do you deliver on public holidays?
If the courier service is operating, so are we! But as couriers don't tend to work on public holidays (boo!), it's best for you to plan your delivery ahead of time â especially during busy periods such as Christmas, New Year and Easter.
Do I need to be home to receive my delivery?
If you're ordering your pet food and products online, chances are you're a busy person looking for convenient delivery...which is exactly what we offer. Our drivers have authority to leave your order on your property without a signature on delivery so that your order is waiting for you the moment you get home.
If you have problems with your delivery please contact us and we'll always work with you to address any issues.
Do you deliver outside of Australia?
We do not currently ship outside of Australia.