Our Story
Our story, like many good ones, starts with a human and their dog. Our CEO, Mike noticed his Dad struggling to lug heavy bags of dog food home from the pet store. And so, in 2011, Pet Circle was born in Sydney with a simple mission: to make caring for pets as easy as possible.
And we've come a long way. Today, we're the #1 player in the Aussie online pet industry and one of Australia's top 5 eCommerce businesses - catering to more than 16 different animals (and countless breeds) with over 15,000 products.
Our pack keeps growing, too – with over 500 team members across Australia, New Zealand, and the Philippines. Together, we support close to a million loyal Aussie customers. But no matter how big we grow, we remain like a dog with a bone on our mission to find new ways to help pet parents better the lives of their furry, feathery, and scaly friends.
Our Journey
Our Values
Our values aren't just empty woofs and meows – they make sure our squad knows exactly how to turn up each day and be the cat’s pyjamas when it comes to making a difference for pets.
Belonging at Pet Circle
We're a diverse bunch of pet-obsessed humans, and we wouldn't have it any other way. We celebrate our differences and are building an inclusive workplace where every bark, meow and chirp is heard loud and clear. Our dedicated DEI committee meets monthly to sniff out new ways to learn, improve and help everyone in our talented squad feel empowered to do their best work.
Why Work with us
Because Pets Deserve the world! Join our pack on an exciting journey to revolutionise the pet industry. Here's what you can expect:
Leave Your Paw Print
Our company is a living, breathing beast (probably a fluffy one). So you can see the direct result of your work, right as you’re doing it. We value decision-makers at every level. So you'll have the chance to contribute, innovate, and make a real difference in the lives of pets and their humans.
Growth Unleashed
We're growing faster than a puppy chasing its tail, and we want you to grow with us! Embrace exciting challenges, contribute to innovative solutions, and help us become the ultimate pet destination - with a culture that champions continuous learning and career development.
Pet Better Pioneers
We're not just another pet store – we're passionate about delivering amazing experiences for our customers, both two-legged and four-legged (or even with fins). We put the customer at the heart of everything we do, from curating the best products to providing expert pet support.
Paws for a Cause
We're not just about profits – we're passionate about animal welfare and donate over 10,000kg of pet food and supplies each month to pet shelters. We also support our communities through team volunteer days.
Flexible Working
Work-life balance? We get it. With our hybrid working arrangements, you get the perfect blend of flexibility, collaboration, and continuous learning. We prioritize connection, so you can engage both remotely and in person. Working arrangements vary depending on the role.
Juicy Perks
We offer amazing perks, including in-house veterinary advice, employee discounts, a Shoutouts Program, product sample giveaways, PAWrental leave for your furry family members, access to an Employee Assistance Program, a Remote Working Policy, an Annual Recharge Day, and more!
Our Teams
"Ideas move fast and the impact is visible. I’ve been able to shape real outcomes across teams, always with pets at the centre. That sense of ownership makes every day feel worthwhile."
"Challenges are welcomed, ideas are heard, and vets are deeply involved in decision-making. It’s a place where passionate people collaborate to truly put pets first—and that shared purpose makes every day meaningful."
"I started in the warehouse in 2016 and now lead as a Senior Product Manager. The journey’s been shaped by trust, support, and a culture that backs you to grow wherever your strengths take you."
"From day one, I’ve been encouraged to step outside my comfort zone. Mentorship, trust, and new challenges have helped me grow my confidence and stretch my skills in ways I never expected."
"Working alongside fellow pet lovers in an inclusive environment has been so fulfilling. I’ve always felt valued and supported, no matter my cultural background or experience."
"Moving countries for the role felt like a risk, but I was immediately welcomed into a supportive, collaborative team. The learning opportunities and knowledge-sharing here are next-level."
"It’s rare to find a team so aligned on purpose. The passion for pets cuts across every team and function, and the collaboration—especially across time zones—is something I’m constantly impressed by."
"One of my proudest moments was leading a cross-team initiative that directly improved the customer experience. The trust to own meaningful work from early on really accelerated my growth."
"Reinvention is part of the everyday. Collaboration is natural, learning is constant, and the fast pace means there’s always something new to solve. It’s dynamic, energising, and rewarding."
"Being part of the team that rebuilt our site from the ground up was incredibly rewarding. It pushed my skills, broadened my exposure, and reminded me why this work matters."
How we Hire: No Tricks, Just Treats
We believe in creating an inclusive and welcoming interview experience for all candidates. We're all about equal opportunities and are committed to removing bias and discrimination from our hiring process. Our diverse interview panels are genuinely interested in getting to know you beyond your resume – we want to hear about your passions, your love for pets, and what makes you unique. Don't worry if you don't tick every box on the job description; your enthusiasm and potential could be the perfect fit. Need some adjustments during the interview process? Just let us know! We're happy to accommodate.
Got your tail wagging? Join us on our mission to Pet Better.
Join the Pack, we're hiring!
Join our community of pet lovers
