About Pet Circle
Our Story
It all started with a man and his dog...
We're serious, it did! One day back in 2011, Mike noticed his dad has stopped buying their dog's favourite food. With an injured back, his dad wasn't able to go to the pet store and grab the big 15kg bags he normally buys George, their gorgeous golden retriever. Mike soon realised his dad wasn't the only one who needed help. And so, Pet Circle was born with the notion of helping pet parents get the best products for their pets, as simply and conveniently as possible.
We're a group of people striving to create a better world where every pet is healthy, happy and spends more quality-time with their pet parents. So, every day we dig deep to do the best we can for every pet, breed and pet-parent needs.
Fast forward to today...
Now we are Australia's largest online pet retailer, but we're still a bunch of pet lovers offering pet parents:
Better Range
The most complete and specialised online pet range in Australia, with over 10,000 products
Better Experience
A trusted shopping and delivery experience, which is seamless and reliable and direct to your door. As well as our Best Price Gaurentee.
Better Advice
Free access to our in-house Pet Circle vet squad who offer genuine and impartial expert advice.
Our Promise to you
Our Customer Promise
We pride ourselves on delivering the best possible prices on your pet's favourite items at Pet Circle. If you happen to find the same product advertised at a lower price, email sales@petcircle.com.au with evidence of the competitor's current advertised price to allow us to price beat for you.
Fast Free Shipping
Fast Free Shipping, for metro order over $49. T&C's apply. See our shipping page for further details.
Customer Support
Customer Support are here for you and your pets 7 days a week. Get in touch with our customer support team here.
Ways to learn more about us
Connect online
We’re so glad you stopped by and had a sniff around! Feel free to join our supportive Pet Circle communities here.
Our pet community
Take a look at the great work we’re doing in the community! Check It Out
Interested in joining us?
We're on the look out for people that love pets just as much as we do in different roles! See jobs available here.
